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여전히 지원팀은 모든 이메일에 대해 답변하지 않고 있습니다.

1) 왜 지원팀은 여전히 선택적으로만 모든 이메일에 답변하고 있나요? 2) 왜 지원팀은 여러 문제를 한 이메일에 답변하지 않고 하나에만 답변하나요? 2-3년 후, 처음에 비해 최소 10-30배 더 투자하고 싶었지만, 의미가 없어 보입니다. 인사 드립니다
1) 왜 지원팀은 여전히 선택적으로만 모든 이메일에 답변하고 있나요? 2) 왜 지원팀은 여러 문제를 한 이메일에 답변하지 않고 하나에만 답변하나요? 2-3년 후, 처음에 비해 최소 10-30배 더 투자하고 싶었지만, 의미가 없어 보입니다. 인사 드립니다
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1 users upvote it!

5 answers


J
I suspect that the support team is flooded with emails every day. There are people working there, not machines. I also think that not all questions asked today can have a clear and straightforward answer. The project is in a very early stage of the market, there are a lot of emotions. Patience.
I suspect that the support team is flooded with emails every day. There are people working there, not machines. I also think that not all questions asked today can have a clear and straightforward answer. The project is in a very early stage of the market, there are a lot of emotions. Patience.

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3 likes

T
Piotr wrote about budget cuts in the project. Probably they fired the support team :)
Piotr wrote about budget cuts in the project. Probably they fired the support team :)

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2 likes

t
At my end, there is still no answer and solution to the problem from support! I only received one reply email. Thank you very much for your response on this matter...
At my end, there is still no answer and solution to the problem from support! I only received one reply email. Thank you very much for your response on this matter...

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1 likes

s
We verify and deal with the matter, we apologize for the inconvenience and thank you for your patience and understanding :).
We verify and deal with the matter, we apologize for the inconvenience and thank you for your patience and understanding :).

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G
🤯
🤯

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