•un anno
Il supporto continua a non rispondere a tutte le e-mail
1) Perché il Supporto continua a non rispondere a tutte le e-mail, solo a quelle selezionate? 2) Perché il Supporto non risponde a tutti i problemi segnalati in un'unica e-mail, ma solo ad uno per esempio? Dopo 2-3 anni volevo investire almeno 10-30 volte di più rispetto all'inizio, ma vedo che non ha senso. Cordiali saluti
1) Perché il Supporto continua a non rispondere a tutte le e-mail, solo a quelle selezionate? 2) Perché il Supporto non risponde a tutti i problemi segnalati in un'unica e-mail, ma solo ad uno per esempio? Dopo 2-3 anni volevo investire almeno 10-30 volte di più rispetto all'inizio, ma vedo che non ha senso. Cordiali saluti
Show original content
1 user upvote it!
5 answers
Popular
I suspect that the support team is flooded with emails every day. There are people working there, not machines. I also think that not all questions asked today can have a clear and straightforward answer. The project is in a very early stage of the market, there are a lot of emotions. Patience.
I suspect that the support team is flooded with emails every day. There are people working there, not machines. I also think that not all questions asked today can have a clear and straightforward answer. The project is in a very early stage of the market, there are a lot of emotions. Patience.
Machine translated
3 likes
Piotr wrote about budget cuts in the project. Probably they fired the support team :)
Piotr wrote about budget cuts in the project. Probably they fired the support team :)
Machine translated
2 likes
At my end, there is still no answer and solution to the problem from support! I only received one reply email. Thank you very much for your response on this matter...
At my end, there is still no answer and solution to the problem from support! I only received one reply email. Thank you very much for your response on this matter...
Machine translated
1 like
We verify and deal with the matter, we apologize for the inconvenience and thank you for your patience and understanding :).
We verify and deal with the matter, we apologize for the inconvenience and thank you for your patience and understanding :).
Machine translated