Can a broken LEGO brick be replaced free of charge?
If it was damaged while playing, should Lego replace it free of charge?
If it was damaged while playing, should Lego replace it free of charge?
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7 answers
I had the same situation once: a broken block was difficult to replace with another. I contacted Lego directly and got a replacement for a new one without any problems. In addition, I was given an extra small set as an apology. It is important to accurately describe the brick, the set it comes from and preferably attach photos.
Good luck.
I had the same situation once: a broken block was difficult to replace with another. I contacted Lego directly and got a replacement for a new one without any problems. In addition, I was given an extra small set as an apology. It is important to accurately describe the brick, the set it comes from and preferably attach photos.
Good luck.
Machine translated
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If the offered dad tried to win it to his child and arrange it himself, then no 😁
If the offered dad tried to win it to his child and arrange it himself, then no 😁
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In many cases, LEGO will replace the damaged brick free of charge, especially if it was due to a manufacturing defect or quality issue.
visit their official website or contact LEGO customer service directly. They will be able to provide you with specific details and assist you with any replacement requests you may have.
In many cases, LEGO will replace the damaged brick free of charge, especially if it was due to a manufacturing defect or quality issue.
visit their official website or contact LEGO customer service directly. They will be able to provide you with specific details and assist you with any replacement requests you may have.
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Yes, it is worth taking a detailed photo and describing how the damage occurred, Lego should send a new one without any problems.
Yes, it is worth taking a detailed photo and describing how the damage occurred, Lego should send a new one without any problems.
Machine translated
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LEGO has a warranty and replacement policy for products, including LEGO bricks. In the case of a broken LEGO brick, the company may consider replacing it, but this decision depends on several factors.
In the first place, it is important whether the breaking of the pad was due to a manufacturing defect or improper use. If the breakage is due to a manufacturing defect, LEGO will usually offer a replacement product at no additional cost. In this case, it is best to contact LEGO Customer Service directly with details of the broken brick.
However, if a LEGO brick breaks due to misuse or damage due to excessive pressure or force, replacement costs may not be covered. In this situation, you may consider buying a new pad as a replacement.
It's also worth remembering that LEGO may have different warranty and replacement policies depending on the region where the purchase was made. Therefore, it is worth checking the information on the LEGO website or contacting LEGO customer service directly for exact information on replacement procedures.
In conclusion, if a LEGO brick has broken due to a manufacturing defect, there is a chance of a free replacement. However, in the event of breakage due to misuse, it may be necessary to purchase a new pad as a replacement. It's best to contact LEGO customer service directly for details on this.
LEGO has a warranty and replacement policy for products, including LEGO bricks. In the case of a broken LEGO brick, the company may consider replacing it, but this decision depends on several factors.
In the first place, it is important whether the breaking of the pad was due to a manufacturing defect or improper use. If the breakage is due to a manufacturing defect, LEGO will usually offer a replacement product at no additional cost. In this case, it is best to contact LEGO Customer Service directly with details of the broken brick.
However, if a LEGO brick breaks due to misuse or damage due to excessive pressure or force, replacement costs may not be covered. In this situation, you may consider buying a new pad as a replacement.
It's also worth remembering that LEGO may have different warranty and replacement policies depending on the region where the purchase was made. Therefore, it is worth checking the information on the LEGO website or contacting LEGO customer service directly for exact information on replacement procedures.
In conclusion, if a LEGO brick has broken due to a manufacturing defect, there is a chance of a free replacement. However, in the event of breakage due to misuse, it may be necessary to purchase a new pad as a replacement. It's best to contact LEGO customer service directly for details on this.
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1 like
Yes, Lego provides the option to replace a damaged brick free of charge. Just use the form available on the website and provide the catalog number of the damaged item. This is one of many company policies that strives to ensure customer satisfaction and maintain their loyalty.
Yes, Lego provides the option to replace a damaged brick free of charge. Just use the form available on the website and provide the catalog number of the damaged item. This is one of many company policies that strives to ensure customer satisfaction and maintain their loyalty.
Machine translated
as mentioned here, it is possible to obtain a block. It is worth giving the number of the set from which the brick comes, it will make it easier to obtain the brick
as mentioned here, it is possible to obtain a block. It is worth giving the number of the set from which the brick comes, it will make it easier to obtain the brick
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