How to fix iPhone 11 screen blanking issue?

I have an iPhone 11, I had an unusual problem with the screen going blank during a call. Imagine you call the doctor, the screen goes off, which I can't "wake up", in the handset a voice like Halo, who is there? And you can't wake up the screen.
Apparently the problem is after updating to the latest IOS. Did you have something like this?

I have an iPhone 11, I had an unusual problem with the screen going blank during a call. Imagine you call the doctor, the screen goes off, which I can't "wake up", in the handset a voice like Halo, who is there? And you can't wake up the screen.
Apparently the problem is after updating to the latest IOS. Did you have something like this?

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