Error
You have a bug that caused me to lose a subscriber.
When changing the currency, you need to re-add the billing address.
It supposedly shows in red “Add address” but when I click save, I get the info “Success”.
The thing is, it only saves the amount, while the currency remains the same.
As a result, 57 PLN turned into 57 USD and one guy got so pissed off that he deleted his account on the platform :)
Fix this, because it makes no sense.
In my opinion, it should copy the address from one currency to another with the option to change per currency.
You have a bug that caused me to lose a subscriber.
When changing the currency, you need to re-add the billing address.
It supposedly shows in red “Add address” but when I click save, I get the info “Success”.
The thing is, it only saves the amount, while the currency remains the same.
As a result, 57 PLN turned into 57 USD and one guy got so pissed off that he deleted his account on the platform :)
Fix this, because it makes no sense.
In my opinion, it should copy the address from one currency to another with the option to change per currency.
2 users upvote it!
3 answers
Send it to support for a maybe quick response
Send it to support for a maybe quick response
1 like
1 like
I went through the entire flow of changing the currency and everything works correctly. I don't quite understand where the error occurred.
I went through the entire flow of changing the currency and everything works correctly. I don't quite understand where the error occurred.
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